Very pleased with this integrated power station
This product is easy to use, recharges quickly, and has a lot of capacity and power output. I’m pleased with the quality and usability.When recharging from AC, the charge rate tapers when the battery is nearly full or nearly empty, but in the bulk middle area it climbs to ~1100 watts. Therefore, you can get a bulk charge done very quickly without enabling the “emergency charge” feature. I’ve recharged from grid AC and from a generator, works great either way. I haven’t tried solar and probably won’t need it, but it’s nice to have the option.The only unavoidable con is that it’s a bit heavy, which is mostly due to the 2kWh battery capacity. Still, the big handle makes it pretty easy to move, and I got it more for a home backup than as a highly mobile power station.I’ve used most of its features and been very happy so far. If the product longevity is as expected, then it will end up being very much worth the purchase. We could end up getting one of the smaller models for a more mobile solution as well.

Good product, A+ customer service
First of all, it is hard to find companies that are responsive to customers questions or concerns and not everything is predictable so I appreciated the excellent and prompt customer service responses I received with Jackery. Their California location may be one reason for that. A couple of small ordering and delivery glitches were handled quickly to my satisfaction, and I received delivery about 10 days after placing order.The power station is excellent in its power capacity. It is not light weight, but at slightly under 40 pounds it is still significantly lighter than other brands with similar wattage that are 20 pounds heavier. It has a sturdy pull-up carrying handle, smooth, well designed case. I could use a couple more outlets on it, but it’s adequate for my need. It is an adjunct to my gas powered generator that powers the essential areas of my house. Two rooms not covered by my emergency switching panel will be served indoors by this fume free power station which will take care of my internet mesh router during the day and a medical device at night.I waited to post a review until I tested everything and I can say everything worked perfectly out of the box. The power station charged up from 29% to 100% in about 1h 40m. I then drained it down to about 94% running my laptop and charging a few things and took it outside to test the solar panels. Because we were having a run of typical overcast NW days I waited for a partially sunny day to test. I then tested the panels on a day with partial sun, and even with that I immediately got around 30 watts of charging through clouds. A couple days later with full sun, I retested and got 200 watts of charging power, so good to go with that. Choices of AC or solar charging or both together for fastest result.I had read a couple of low reviews so I was cautious to make sure everything worked. I think the problems they had could be prevented by reading the manual and checking connections. The complaint about no adapter for included solar panels can be solved by checking the plug on the cable for the Jackery panels which can fit 2 types of receptacles by simply pulling it apart, in this case to use the straight section of the plug. Compatability with other brands should be checked whether they might be different.Also the cable that connects to the solar panels must be properly inserted or it will not work at all. It may look like it could work either way, but there is a tongue and groove fit that must match facing toward the front of the panel and pushed in all the way. The way I first connected looked good but did not work until I changed it. Then it worked immediately. I was not previously familiar with the Jackery brand, but overall, after this experience, I am very happy with this purchase and would do so again. And with the newer type LiFePO power cells, I expect many years of good usage.

Beaten Battered but still a Bargain!? YES IT IS!!
Updated: My new Backup 2000v2 may have been Battered and bruised on arrival but it’s even more of a bargain. I love this Jackery Brand and that the battery retains the charge with very little seepage from non-use. Also compatible with most solar panels with the miracle DC8020.Earlier and Out of the Box:. I received and loved my explorer 1000v1. Wanted more with the 2000 v2. What a disappointment!The 2000 v2 product was delivered today upside down by carrier and when opened, the battery followed suit, with its many scratches and discolorations. I just hope it works. I’ll have to see if this beaten up and bartered clearly used item was a bargain and worth the discount. For now, I’m giving it two stars.

Great bang for your buck, had to buy the solar charging adapters separate but she’s a gem!